About FieldPulse
Bringing clarity to the work that happens in the field.
FieldPulse exists to help businesses understand what is happening in the field, capture opportunities where they start, and measure the work of field teams fairly — with data everyone can trust.
Our purpose
Field teams deserve better tools — and so do their managers.
Across Zambia and the wider region, field agents are how many businesses meet their customers: going door to door, visiting shops and offices, and opening new markets one conversation at a time. Yet that work is often recorded in notebooks, spreadsheets and chat groups, and managers see it late, if at all.
FieldPulse gives agents a fast, guided way to record what happens at each visit, and gives managers verified, up-to-date information about their teams. The goal is simple: fewer lost opportunities, fairer performance measurement, and better decisions.
Built for the realities of the market
FieldPulse is designed for patchy mobile coverage, Android phones, sign-in by phone number and password, organisations with several levels of management, and the privacy expectations of employees and customers. It was built with Zambia in mind first, and with the flexibility to serve other African markets.
Our principles
The commitments built into the product.
These rules shape how FieldPulse handles data and presents information. They aren’t settings — they’re how the platform works.
Evidence is never rewritten
Locations, times, photos and the original classification can’t be edited. Corrections are separate, approved and audited, so the history is always there.
Honest status, always
A record saved on a phone is never shown as uploaded, and “Verified” appears only when the server has checked the evidence.
Estimates are labelled
Distances, durations and field time come from GPS points and are shown as estimates. Missing data is shown as missing, never as zero.
Permissions on the server
Every role, team and region boundary is enforced by the server and the database — not only hidden in the screen.
Respect for agents’ privacy
Tracking only during working days, a clear notice before the first day, and only agent-level figures in WhatsApp messages.
Official channels only
WhatsApp messages go only through the official WhatsApp Business Platform, with approved templates.
Where we are
A new platform, preparing for its first pilots.
FieldPulse’s agent app, management dashboard and reporting are built and tested. We are now preparing for first pilot deployments, including testing on the range of Android phones field teams actually use. The agent app is Android-first; iOS is planned.
FieldPulse is a multi-organisation platform: each organisation’s data is kept separate and protected by role-based access and an audit trail, records waiting on agents’ phones are stored encrypted, and connections use TLS. Production hosting is planned in Google Cloud’s Johannesburg region, and we are reviewing our approach against Zambia’s Data Protection Act No. 3 of 2021.
If you’re interested in being one of the first organisations to use FieldPulse, request a demo.
Let’s talk about your field team.
See how FieldPulse helps your team capture every lead, verify every visit and give managers the visibility to act. We’ll walk you through it with your own field workflow in mind.